How To Fix AM042 - Reference must be in contact person address (field PERS_ADDR)

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 042

• Message text: Reference must be in contact person address (field PERS_ADDR)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM042 - Reference must be in contact person address (field PERS_ADDR) ?

  The SAP error message AM042, which states "Reference must be in contact person address (field PERS_ADDR)," typically occurs in the context of Asset Management or when dealing with master data related to assets, particularly when there is a requirement for a contact person to be associated with an asset.
  Cause:
  The error is triggered when the system expects a reference to a contact person (address) in the specified field (PERS_ADDR), but it is either missing or incorrectly configured. This can happen due to several reasons:
  
  Missing Contact Person: The asset or transaction does not have a contact person assigned.
  Incorrect Configuration: The configuration settings for the asset management module may not be set up correctly to handle contact person data.
  Data Inconsistency: There may be inconsistencies in the data entered, such as incorrect or incomplete address information.
  
  Solution:
  To resolve the AM042 error, you can take the following steps:
  
  
  Check Asset Master Data:
  
  Navigate to the asset master data in SAP.
  Ensure that a contact person is assigned to the asset. You can do this by going to the asset master record (transaction code AS02) and checking the relevant fields.
  
  
  
  Assign a Contact Person:
  
  If no contact person is assigned, you can add one by entering the appropriate details in the contact person fields, ensuring that the address is complete and valid.
  
  
  
  Review Configuration Settings:
  
  If the issue persists, review the configuration settings for the asset management module. Ensure that the settings related to contact persons and addresses are correctly configured.
  
  
  
  Data Validation:
  
  Validate the data entered in the asset master record. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling contact person data in asset management.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), and AS03 (Display Asset) for managing asset data.
  Field Definitions: Understand the definitions and requirements for the fields related to contact persons in the asset master data.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to asset master data.
  
  By following these steps, you should be able to address the AM042 error and ensure that the contact person information is correctly associated with the asset in question.