How To Fix AM036 - This person already exists in address management

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 036

• Message text: This person already exists in address management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM036 - This person already exists in address management ?

  The SAP error message AM036, which states "This person already exists in address management," typically occurs when you attempt to create or maintain a person or organization in the address management system, but the system detects that an entry with the same identification already exists.
  Cause:
  
  Duplicate Entry: The most common cause is that the person or organization you are trying to create already exists in the address management database.
  Incorrect Data Entry: There may be a slight variation in the data you are entering (e.g., spelling, formatting) that leads the system to identify it as a new entry, even though it is a duplicate.
  Data Migration Issues: If data has been migrated from another system, duplicates may have been created during the migration process.
  
  Solution:
  
  Check Existing Entries: Before creating a new entry, search the address management database to see if the person or organization already exists. Use various search criteria to ensure you find all possible matches.
  Modify Existing Entry: If you find that the person or organization already exists, consider modifying the existing entry instead of creating a new one.
  Data Cleansing: If duplicates are a recurring issue, consider implementing data cleansing processes to identify and merge duplicate entries.
  Consult with IT Support: If you believe this error is occurring incorrectly (e.g., the person does not exist), consult with your IT support team to investigate the database for any inconsistencies or issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) or SU01 (User Maintenance) to manage and check existing entries.
  Address Management Configuration: Review the configuration settings for address management in your SAP system to ensure they are set up correctly.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorization: Ensure that you have the necessary authorizations to create or modify entries in the address management system.
  
  By following these steps, you should be able to resolve the AM036 error and manage your address entries effectively.