How To Fix AJ028 - Installation &1: no installation time slices were found

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 028

• Message text: Installation &1: no installation time slices were found

What causes this issue?

This situation represents an inconsistency.

System Response

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX
Attach the following text to your error message:
No installation time slices were found in the function module
ISU_DB_EANL_SINGLE_ALL_TS for installation &v1&. However, at least one
installation time slice must always exist. The function module was
called from function module &v2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ028 - Installation &1: no installation time slices were found ?

  The SAP error message AJ028, which states "Installation &1: no installation time slices were found," typically occurs in the context of SAP's IS-U (Industry Solution for Utilities) module. This error indicates that the system is unable to find any time slices for a specific installation, which can prevent further processing related to that installation.
  Causes:
  
  
  Missing Time Slices: The most common cause is that there are no time slices defined for the installation in question. Time slices are necessary for tracking changes in the installation's status, such as changes in ownership, meter readings, or billing periods.
  
  
  Incorrect Configuration: There may be an issue with the configuration of the installation or the related master data, leading to the absence of time slices.
  
  
  Data Migration Issues: If data was migrated from another system, it’s possible that the time slices were not correctly transferred or created.
  
  
  Deletion of Time Slices: Time slices may have been deleted inadvertently, leading to this error.
  
  
  Solutions:
  
  
  Check Time Slices: Verify if time slices exist for the installation. You can do this by navigating to the relevant transaction (e.g., transaction code EAM or IS-U related transactions) and checking the installation details.
  
  
  Create Time Slices: If no time slices are found, you may need to create them manually. This can typically be done through the installation's master data maintenance transaction.
  
  
  Review Configuration: Ensure that the configuration settings for the installation and related master data are correct. This may involve checking the settings in the IS-U module.
  
  
  Data Consistency Check: If the issue arose after a data migration, perform a consistency check to ensure that all necessary data has been migrated correctly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EAM, EAM1, or EAM2 for managing installations and time slices.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.