How To Fix /AIF/API_CUST063 - No external contact found

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/API_CUST -

• Message number: 063

• Message text: No external contact found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/API_CUST063 - No external contact found ?

  The SAP error message /AIF/API_CUST063 No external contact found typically occurs in the context of the Application Interface Framework (AIF) when the system is unable to find a corresponding external contact for a given request. This can happen in various scenarios, such as when processing messages or interfacing with external systems.
  Cause:
  
  Missing External Contact: The most common cause is that the external contact information is not maintained in the system. This could be due to data entry errors or missing configuration.
  Incorrect Configuration: The configuration settings for the AIF or the specific interface may not be set up correctly, leading to the inability to map the external contact.
  Data Inconsistency: There may be inconsistencies in the data being sent to the AIF, such as incorrect identifiers or missing fields that are required to identify the external contact.
  Authorization Issues: The user or process trying to access the external contact may not have the necessary authorizations.
  
  Solution:
  
  Check External Contact Data: Verify that the external contact data is correctly maintained in the system. This can typically be done in the relevant master data transaction (e.g., customer or vendor master).
  Review AIF Configuration: Ensure that the AIF configuration is set up correctly. This includes checking the mapping of external contacts and ensuring that the necessary settings are in place.
  Validate Input Data: Check the data being sent to the AIF for completeness and correctness. Ensure that all required fields are populated and that the identifiers match those in the system.
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the external contact data.
  Debugging: If the issue persists, consider using debugging tools to trace the execution and identify where the failure occurs.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like AIFMON (AIF Monitoring) to monitor messages and see detailed error logs.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for AIF to understand the configuration and data requirements better.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in AIF.