How To Fix /AIF/API_CUST063 - No external contact found

/AIF/API_CUST063 - Overview

• Message type: E = Error

• Message class: /AIF/API_CUST -

• Message number: 063

• Message text: No external contact found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/API_CUST063 - No external contact found ?

  The SAP error message /AIF/API_CUST063 No external contact found typically occurs in the context of the Application Interface Framework (AIF) when the system is unable to find a corresponding external contact for a given request. This can happen in various scenarios, such as when processing messages or interfacing with external systems.
  
  Cause:
  
  Missing External Contact: The most common cause is that the external contact information is not maintained in the system. This could be due to data entry errors or missing configuration.
  Incorrect Configuration: The configuration settings for the AIF or the specific interface may not be set up correctly, leading to the inability to map the external contact.
  Data Inconsistency: There may be inconsistencies in the data being sent to the AIF, such as incorrect identifiers or missing fields that are required to identify the external contact.
  Authorization Issues: The user or process trying to access the external contact may not have the necessary