How To Fix AH396 - Rate determination not possible


AH396 - Overview

  • Message type: E = Error

  • Message class: AH - IS-U billing (master data)

  • Message number: 396

  • Message text: Rate determination not possible

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AH396 - Rate determination not possible ?
    The SAP error message AH396, which states "Rate determination not possible," typically occurs in the context of logistics and transportation management within SAP systems. This error indicates that the system is unable to determine the appropriate rate for a shipment or transportation process based on the provided data.
    Causes of AH396 Error
    
    
    Missing or Incomplete Master Data: The necessary master data for rate determination, such as condition records, pricing procedures, or transportation lanes, may be missing or incomplete.
    
    
    Incorrect Configuration: The configuration settings for the pricing procedure or rate determination may not be set up correctly in the system.
    
    
    Invalid or Inactive Condition Records: The condition records that are supposed to provide the rates may be inactive or not valid for the specific combination of parameters (e.g., shipping point, destination, etc.).
    
    
    Transportation Planning Issues: If the transportation planning is not set up correctly, it may lead to issues in determining the rates.
    
    
    Data Inconsistencies: There may

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant