How To Fix AH365 - No rate facts can be maintained for this rate

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 365

• Message text: No rate facts can be maintained for this rate

What causes this issue?

In the rate steps for rate, only operands are used for which no
conditions can be maintained.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH365 - No rate facts can be maintained for this rate ?

  The SAP error message AH365, which states "No rate facts can be maintained for this rate," typically occurs in the context of the SAP system when dealing with rate determination, particularly in modules like SAP Convergent Charging (SAP CC) or SAP Billing and Revenue Innovation Management (BRIM). This error indicates that the system cannot find any rate facts (i.e., pricing or rate information) associated with the specified rate.
  Causes:
  
  
  Missing Rate Facts: The most common cause is that there are no rate facts defined for the specific rate you are trying to use. This could be due to incomplete configuration or missing entries in the rate tables.
  
  
  Incorrect Rate Configuration: The rate might not be properly configured or activated in the system. This could include issues with the rate type, validity periods, or other related settings.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant master data or transactional data.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or maintain the rate facts.
  
  
  Solutions:
  
  
  Check Rate Facts Configuration:
  
  Navigate to the relevant configuration area in SAP where rate facts are maintained.
  Ensure that the rate facts for the specified rate are correctly defined and active.
  
  
  
  Create or Update Rate Facts:
  
  If no rate facts exist, you may need to create them. This involves defining the rate, its parameters, and ensuring it is valid for the required period.
  If rate facts exist but are incorrect, update them as necessary.
  
  
  
  Review Validity Periods:
  
  Ensure that the validity periods for the rate facts cover the date range you are working with. If the rate facts are not valid for the current date, you will encounter this error.
  
  
  
  Check Master Data:
  
  Verify that all related master data (e.g., customer data, product data) is correctly maintained and consistent with the rate facts.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and maintain rate facts. If not, contact your system administrator to adjust the permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining rate facts in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use specific transaction codes to access rate maintenance screens (e.g., SPRO for configuration).
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the AH365 error and implement the necessary solutions to resolve it.