How To Fix AG804 - Please note that the customer wants complete delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: AG - Nachrichten ATP-Server

• Message number: 804

• Message text: Please note that the customer wants complete delivery

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AG804 - Please note that the customer wants complete delivery ?

  The SAP error message AG804, which states "Please note that the customer wants complete delivery," typically occurs in the context of sales and distribution (SD) or logistics when a customer has specified that they want all items in an order to be delivered together, rather than in partial shipments.
  Cause:
  
  Customer Requirement: The customer has set a requirement for complete delivery, meaning they expect all items in the order to be shipped at once.
  Order Configuration: The sales order may have been configured to allow only complete deliveries, which can be a setting in the customer master data or the sales order itself.
  Stock Availability: There may be insufficient stock available for one or more items in the order, preventing a complete delivery.
  Delivery Block: There could be a delivery block set on the sales order or specific line items, which prevents the creation of a delivery.
  
  Solution:
  
  Check Customer Requirements: Review the customer master data to confirm if the complete delivery requirement is set. If it is not necessary, you may consider changing this setting.
  Review Sales Order: Check the sales order for any settings that enforce complete delivery. You can do this by navigating to the sales order in SAP and reviewing the delivery-related fields.
  Stock Availability: Ensure that all items in the order are available in stock. If any items are missing, you may need to procure them or adjust the order.
  Delivery Block: Investigate if there are any delivery blocks on the sales order or specific line items. If so, resolve the issues causing the block.
  Communicate with the Customer: If the customer is flexible, you may discuss the possibility of partial deliveries if it aligns with their needs.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like VA03 (Display Sales Order) to view the sales order details and check for any issues.
  Customer Master Data: Transaction code XD03 can be used to view customer master data and check the delivery preferences.
  Stock Overview: Use transaction code MMBE to check stock levels for the items in the order.
  Delivery Creation: If all conditions are met, you can proceed to create a delivery using transaction code VL01N.
  
  By following these steps, you should be able to address the AG804 error and facilitate the complete delivery as per the customer's requirements.