How To Fix AG757 - Please check the controlling of updating backorders

SAP Error Message - Details

• Message type: E = Error

• Message class: AG - Nachrichten ATP-Server

• Message number: 757

• Message text: Please check the controlling of updating backorders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AG757 - Please check the controlling of updating backorders ?

  The SAP error message AG757, which states "Please check the controlling of updating backorders," typically relates to issues with the configuration or processing of backorders in the SAP system. This error can occur in various scenarios, particularly when dealing with sales orders, inventory management, or production planning.
  Cause:
  
  Configuration Issues: The error may arise from incorrect settings in the backorder processing configuration. This includes settings in the material master, sales order types, or the backorder processing parameters.
  Document Flow Problems: If there are inconsistencies in the document flow, such as missing or incomplete documents, it can lead to this error.
  Stock Availability: The system may not be able to allocate stock for backorders due to insufficient inventory or incorrect stock levels.
  User Authorizations: Lack of proper authorizations for users trying to process backorders can also trigger this error.
  Custom Code or Enhancements: If there are custom developments or enhancements in the backorder processing logic, they may not be functioning correctly.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for backorder processing in the SAP system. Ensure that the relevant parameters are set correctly in the following areas:
  
  Material master data
  Sales order types
  Backorder processing settings in transaction codes like OVB1 (for sales order) or OMD1 (for production).
  
  
  
  Review Document Flow: Check the document flow for the sales orders or production orders involved. Ensure that all necessary documents are complete and correctly linked.
  
  
  Stock Levels: Verify the stock levels for the materials involved in the backorder. Use transaction codes like MMBE to check stock availability and ensure that there is enough stock to fulfill the backorders.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to process backorders. Check the user roles and profiles in transaction SU01.
  
  
  Debug Custom Code: If there are any custom developments related to backorder processing, review the code for errors or issues that may be causing the problem.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Testing: After making any changes, conduct thorough testing to ensure that the backorder processing works as expected without triggering the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA05 (List of Sales Orders), CO09 (Availability Check), and MD04 (Stock/Requirements List) to analyze the situation further.
  SAP Documentation: Refer to SAP Help documentation for detailed information on backorder processing and configuration.
  Community Forums: Engage with SAP community forums or user groups for insights and shared experiences from other users who may have encountered the same issue.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP Basis or technical team for further investigation.