How To Fix AG022 - Error calling ATP Server: &1, &2

SAP Error Message - Details

• Message type: E = Error

• Message class: AG - Nachrichten ATP-Server

• Message number: 022

• Message text: Error calling ATP Server: &1, &2

What causes this issue?

An error occurred during the Remote Function Call on the ATP Server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact system administration

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AG022 - Error calling ATP Server: &1, &2 ?

  The SAP error message AG022, which states "Error calling ATP Server: &1, &2," typically relates to issues with the Available-to-Promise (ATP) functionality in SAP. This error can occur when the system is unable to communicate with the ATP server or when there is a problem with the ATP configuration.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the ATP server.
  Configuration Errors: Incorrect configuration settings in the ATP server or in the SAP system can lead to this error.
  Server Unavailability: The ATP server may be down or not responding.
  Authorization Issues: The user or system may not have the necessary permissions to access the ATP server.
  Data Issues: There may be inconsistencies or missing data in the master data or transaction data that the ATP server relies on.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the ATP server. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration: Verify the configuration settings for the ATP server in both the SAP system and the ATP server itself. Ensure that all necessary parameters are correctly set.
  Server Status: Check the status of the ATP server to ensure it is running and available. If it is down, restart the server or contact your IT support team.
  Authorization Checks: Ensure that the user or system has the necessary authorizations to access the ATP server. Review user roles and permissions.
  Data Consistency: Check for any inconsistencies in the master data or transaction data that could affect ATP calculations. This may involve reviewing material master records, stock levels, and other relevant data.
  Logs and Traces: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  ATP Configuration: Familiarize yourself with the ATP configuration settings in SAP, which can be found in the SAP documentation or through transaction codes like SPRO.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.