How To Fix ACMTSTRAP013 - Customer with ID: "&1" does not exist in the database table

SAP Error Message - Details

• Message type: E = Error

• Message class: ACMTSTRAP - ACMTST: Message for RAP-Scenarios

• Message number: 013

• Message text: Customer with ID: "&1" does not exist in the database table

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACMTSTRAP013 - Customer with ID: "&1" does not exist in the database table ?

  The SAP error message ACMTSTRAP013 indicates that the system is unable to find a customer with the specified ID in the database table. This error typically arises in the context of customer master data management, particularly when trying to access or process information related to a customer that is not present in the system.
  Cause:
  
  Non-Existent Customer ID: The customer ID you are trying to access does not exist in the database. This could be due to a typo or an incorrect ID being used.
  Data Deletion: The customer record may have been deleted or archived, making it unavailable for current transactions.
  Incorrect Configuration: There may be issues with the configuration of the customer master data or the relevant modules that handle customer information.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  
  Solution:
  
  Verify Customer ID: Double-check the customer ID for any typographical errors. Ensure that you are using the correct ID.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Company Code) to search for the customer in the system. If the customer does not exist, you may need to create a new customer record using XD01 or FD01.
  Review Deletion/Archiving: If the customer ID was previously valid, check if the record has been deleted or archived. You may need to consult with your data management team to restore or re-create the customer record.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Review any relevant SAP documentation or notes related to customer master data management for additional troubleshooting steps.
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as:
  
  XD01 - Create Customer (General Data)
  XD02 - Change Customer (General Data)
  XD03 - Display Customer (General Data)
  FD01 - Create Customer (Company Code)
  FD02 - Change Customer (Company Code)
  FD03 - Display Customer (Company Code)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data errors. You can search for specific error messages or symptoms in the SAP Support Portal.
  
  
  User Roles: Review the user roles assigned to the user encountering the error to ensure they have the necessary access rights to view and manage customer data.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.