How To Fix ACMDT_OBJSTATUS369 - Obsolete hierarchy key entry exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ACMDT_OBJSTATUS - ACM: Messages for the Object-Status of Designtime-Objects

• Message number: 369

• Message text: Obsolete hierarchy key entry exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACMDT_OBJSTATUS369 - Obsolete hierarchy key entry exists ?

  The SAP error message ACMDT_OBJSTATUS369 indicates that there is an obsolete hierarchy key entry in the system. This typically occurs in the context of Asset Accounting (FI-AA) when you are trying to perform an operation that involves asset hierarchies, such as creating or modifying an asset master record.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Obsolete Hierarchy Entries: The asset hierarchy you are trying to use has entries that are marked as obsolete or inactive. This can happen if the hierarchy has been changed or if certain nodes have been deactivated.
  Data Inconsistency: There may be inconsistencies in the data related to the asset hierarchy, such as missing or incorrect entries.
  Configuration Issues: The configuration settings for the asset hierarchy may not be correctly set up, leading to the system not recognizing the current valid entries.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Hierarchy Entries:
  
  Go to the transaction code OAYH (or the relevant transaction for managing asset hierarchies).
  Review the hierarchy structure and check for any entries that are marked as obsolete or inactive.
  If you find any obsolete entries, consider removing or deactivating them if they are not needed.
  
  
  
  Update Asset Master Data:
  
  If the asset master data is referencing an obsolete hierarchy, update the asset master record to point to a valid hierarchy.
  Use transaction code AS02 to change the asset master data and ensure that the hierarchy key is valid.
  
  
  
  Consistency Check:
  
  Perform a consistency check on the asset accounting data to identify any inconsistencies. You can use transaction code ABAV or ABAP reports designed for this purpose.
  
  
  
  Configuration Review:
  
  Review the configuration settings for asset accounting and hierarchies to ensure they are set up correctly. This may involve checking the settings in the IMG (Implementation Guide) under Financial Accounting (FI) > Asset Accounting.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to asset hierarchies and the specific error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), and OAYH (Manage Hierarchies).
  SAP Notes: Search for SAP Notes related to the error message ACMDT_OBJSTATUS369 for any known issues or fixes.
  User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the ACMDT_OBJSTATUS369 error in your SAP system.