How To Fix ACM_UI081 - Log entry (hash=&1; timestamp=&2) does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ACM_UI - Message-Class for all ACM-UIs

• Message number: 081

• Message text: Log entry (hash=&1; timestamp=&2) does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACM_UI081 - Log entry (hash=&1; timestamp=&2) does not exist ?

  The SAP error message ACM_UI081, which states "Log entry (hash=&1; timestamp=&2) does not exist," typically indicates that the system is trying to access a log entry that cannot be found. This can occur in various contexts, such as when dealing with application logs, audit logs, or other logging mechanisms within SAP.
  Causes:
  
  Log Entry Deletion: The log entry may have been deleted due to retention policies or manual deletion.
  Incorrect Hash/Time Stamp: The hash or timestamp provided in the error message may be incorrect or malformed, leading the system to look for a non-existent entry.
  Data Corruption: There may be corruption in the log data or the database, causing the system to fail to retrieve the log entry.
  System Configuration Issues: Misconfiguration in the logging settings or parameters may lead to issues in log retrieval.
  Timing Issues: If the log entry was created and then immediately deleted or if there is a delay in log processing, it may not be available when requested.
  
  Solutions:
  
  Verify Hash and Timestamp: Check the hash and timestamp values being used to ensure they are correct and correspond to an existing log entry.
  Check Log Retention Settings: Review the log retention settings in your SAP system to ensure that logs are not being deleted prematurely.
  Database Consistency Check: Perform a consistency check on the database to identify and rectify any corruption issues.
  Review System Configuration: Ensure that the logging configuration is set up correctly and that there are no misconfigurations that could lead to this error.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error or provide additional troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for existing logs and their statuses.
  SAP Notes: Search for SAP Notes related to ACM_UI081 for any specific patches or updates that may address this issue.
  System Logs: Check system logs (SM21) for any related errors or warnings that could provide additional context for the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error ACM_UI081 in your SAP system.