How To Fix ACM367 - Cannot get Rank-Table fields for hierarchy &1 and dimension &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ACM - Message-Class for all ACM functions/exceptions

• Message number: 367

• Message text: Cannot get Rank-Table fields for hierarchy &1 and dimension &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACM367 - Cannot get Rank-Table fields for hierarchy &1 and dimension &2 ?

  The SAP error message ACM367, which states "Cannot get Rank-Table fields for hierarchy &1 and dimension &2," typically occurs in the context of SAP Analytics Cloud (SAC) or SAP BW (Business Warehouse) when there is an issue related to the hierarchy or dimension being referenced in a report or query.
  Cause:
  
  Missing Hierarchy or Dimension: The specified hierarchy or dimension may not exist in the data model or may not be properly defined.
  Incorrect Configuration: There may be a misconfiguration in the data source or the way the hierarchy is set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy or dimension.
  Data Model Changes: Changes in the underlying data model (like renaming or deleting a hierarchy or dimension) that have not been reflected in the report or query.
  Technical Issues: There could be technical issues with the SAP system or the connection to the data source.
  
  Solution:
  
  Verify Hierarchy and Dimension: Check if the hierarchy &1 and dimension &2 exist in the data model. Ensure they are correctly defined and active.
  Check Configuration: Review the configuration settings for the hierarchy and dimension in the SAP system. Ensure that they are set up correctly.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the hierarchy and dimension.
  Refresh Data Model: If there have been recent changes to the data model, refresh the data model in the reporting tool to ensure it reflects the latest structure.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates their knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the ACM367 error in your SAP environment.