How To Fix ACM356 - No CTE exist to this runtime header entry

SAP Error Message - Details

• Message type: E = Error

• Message class: ACM - Message-Class for all ACM functions/exceptions

• Message number: 356

• Message text: No CTE exist to this runtime header entry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACM356 - No CTE exist to this runtime header entry ?

  The SAP error message ACM356 ("No CTE exist to this runtime header entry") typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that there is no Chargeable Transaction Element (CTE) associated with the runtime header entry that is being processed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing CTE Configuration: The CTE that is expected to be associated with the runtime header entry may not be configured in the system.
  Incorrect Runtime Header: The runtime header entry being processed may not match any existing CTEs due to incorrect parameters or identifiers.
  Data Consistency Issues: There may be inconsistencies in the data or configuration that prevent the system from finding the appropriate CTE.
  Versioning Issues: If there are multiple versions of CTEs, the system might be looking for a specific version that does not exist.
  
  Solutions:
  
  Check CTE Configuration: Verify that the CTEs are correctly configured in the SAP CC system. Ensure that the CTE you are trying to use is active and properly defined.
  Review Runtime Header: Examine the runtime header entry that is causing the error. Ensure that it contains the correct identifiers and parameters that match the expected CTE.
  Data Consistency Check: Perform a consistency check on the data and configuration in the SAP CC system to identify any discrepancies.
  Update or Create CTE: If the required CTE does not exist, you may need to create it or update the existing CTEs to ensure they align with the runtime header entries.
  Consult Documentation: Refer to the SAP CC documentation for guidance on configuring CTEs and handling runtime headers.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Logs and Traces: Review the application logs and traces for more detailed information about the error, which can help in diagnosing the root cause.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.