How To Fix ACM069 - Cannot get hierarchy field information from BADI for dimension &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ACM - Message-Class for all ACM functions/exceptions

• Message number: 069

• Message text: Cannot get hierarchy field information from BADI for dimension &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACM069 - Cannot get hierarchy field information from BADI for dimension &1 ?

  The SAP error message ACM069, which states "Cannot get hierarchy field information from BADI for dimension &1," typically occurs in the context of SAP Analytics Cloud (SAC) or SAP BW (Business Warehouse) when there is an issue with the Business Add-In (BADI) implementation related to hierarchy fields for a specific dimension.
  Cause:
  
  BADI Implementation Issues: The BADI (Business Add-In) that is supposed to provide hierarchy information for the specified dimension may not be implemented correctly or may not be active.
  Missing Hierarchy Data: The hierarchy data for the specified dimension may not be available or properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy information.
  Dimension Configuration: The dimension itself may not be configured correctly in the system, leading to issues in retrieving hierarchy information.
  
  Solution:
  
  
  Check BADI Implementation:
  
  Ensure that the BADI implementation for the relevant dimension is active and correctly implemented. You can check this in the SAP system using transaction code SE18 (for BADI definition) and SE19 (for BADI implementation).
  If the BADI is not implemented, you may need to create a new implementation or adjust the existing one.
  
  
  
  Verify Hierarchy Data:
  
  Check if the hierarchy data for the specified dimension exists and is correctly set up. You can do this by navigating to the relevant data model or InfoObject in SAP BW.
  Ensure that the hierarchy is activated and that there are no inconsistencies in the hierarchy structure.
  
  
  
  Check Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the hierarchy information. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Review Dimension Configuration:
  
  Ensure that the dimension is properly configured in the system. This includes checking the settings related to hierarchy fields and ensuring that they are correctly defined.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to this error.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the BADI implementation to identify where the error occurs and gather more information about the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on BADIs, hierarchy management, and dimension configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the ACM069 error and implement a solution to resolve it.