How To Fix /ACCGO/UIS_MSG704 - Log message is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 704

• Message text: Log message is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG704 - Log message is not available ?

  The SAP error message /ACCGO/UIS_MSG704 Log message is not available typically indicates that there is an issue with the logging mechanism in the SAP system, particularly related to the Universal Integration Services (UIS) or the Application Log. This error can occur for various reasons, including missing log entries, issues with the logging configuration, or problems with the underlying database.
  Causes:
  
  Missing Log Entries: The specific log message that the system is trying to retrieve does not exist in the database.
  Configuration Issues: There may be a misconfiguration in the logging settings for the UIS or the application that is generating the log.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can prevent the retrieval of log messages.
  Authorization Issues: The user may not have the necessary authorizations to access the log messages.
  
  Solutions:
  
  
  Check Log Configuration:
  
  Verify the configuration settings for the logging mechanism in the UIS. Ensure that logging is enabled and properly configured.
  Check if the log message class is correctly defined and that the messages are being generated as expected.
  
  
  
  Database Check:
  
  Perform a database consistency check to ensure that there are no issues with the log tables.
  If there are database issues, consider running database repair tools or contacting your database administrator.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the log messages. This may involve checking roles and permissions in the SAP system.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, bugs in earlier versions can lead to such errors.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be known issues or fixes available.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the application to trace where the error is occurring and why the log message is not available.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for UIS and logging mechanisms for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.