How To Fix /ACCGO/UIS_MSG689 - Header quantity and total split quantity do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 689

• Message text: Header quantity and total split quantity do not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG689 - Header quantity and total split quantity do not match ?

  The SAP error message /ACCGO/UIS_MSG689 indicates that there is a mismatch between the header quantity and the total split quantity in a document, typically in the context of goods movements or inventory management. This error often arises during processes such as goods receipts, goods issues, or inventory adjustments where quantities are being recorded.
  Cause:
  
  Quantity Mismatch: The total quantity specified in the header of the document does not match the sum of the quantities specified in the line items (split quantities).
  Data Entry Errors: Manual entry errors where the user inputs different quantities in the header and line items.
  System Configuration Issues: Incorrect configuration in the system that may lead to discrepancies in how quantities are calculated or displayed.
  Incomplete Document Processing: If a document is partially processed or if there are pending changes that have not been saved, it may lead to this error.
  
  Solution:
  
  Verify Quantities: Check the header quantity and the line item quantities to ensure they match. Adjust either the header or the line items as necessary.
  Re-enter Data: If there are discrepancies, re-enter the quantities in the document to ensure consistency.
  Check for Pending Changes: Ensure that all changes have been saved and that the document is complete before processing.
  Review Configuration: If the issue persists, review the configuration settings related to inventory management and goods movements to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to inventory management, such as MIGO (Goods Movement), MB1A (Goods Issue), or MB1B (Transfer Posting).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  User Training: Ensure that users are trained on proper data entry procedures to minimize the occurrence of such errors in the future.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /ACCGO/UIS_MSG689.