How To Fix /ACCGO/UIS_MSG492 - Could not read UIS data

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 492

• Message text: Could not read UIS data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG492 - Could not read UIS data ?

  The SAP error message /ACCGO/UIS_MSG492 Could not read UIS data typically indicates an issue with accessing the User Information System (UIS) data in the SAP system. This can occur due to various reasons, including configuration issues, data inconsistencies, or authorization problems.
  Possible Causes:
  
  Missing or Incomplete Configuration: The UIS may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies or corruption in the UIS data.
  Authorization Issues: The user may not have the necessary authorizations to access UIS data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  Transport Issues: If the UIS data was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the UIS is properly configured in your SAP system. You can check the configuration settings in transaction codes like SPRO or SIMG.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the UIS data. You can use transaction codes like SARA or SDBA to check for inconsistencies.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access UIS data. You can check this in transaction SU53 or by reviewing the user's role assignments.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context.
  Review the performance of the database and ensure that there are no connectivity issues.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate a problem with the UIS data.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SU53, SM21, and SARA.
  SAP Notes: Regularly check for updates and notes related to UIS and the specific error message.
  Documentation: Review SAP documentation related to UIS and data access for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /ACCGO/UIS_MSG492 Could not read UIS data error message.