How To Fix /ACCGO/UIS_MSG398 - Sales order &1 is not of type diversion

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 398

• Message text: Sales order &1 is not of type diversion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG398 - Sales order &1 is not of type diversion ?

  The SAP error message /ACCGO/UIS_MSG398 indicates that the sales order you are trying to process is not of the type "diversion." This error typically arises in the context of logistics and sales order management, particularly when dealing with specific business processes that require certain types of sales orders.
  Cause:
  
  Sales Order Type: The sales order you are working with does not have the required type that is designated for diversion processes. Diversion sales orders are typically used in scenarios where goods are redirected or diverted to a different location or customer.
  Configuration Issues: There may be configuration settings in the SAP system that define which sales order types are valid for diversion processes. If the sales order type does not meet these criteria, the error will occur.
  Data Entry Error: It is possible that the sales order was incorrectly created or that the wrong order type was selected during the creation process.
  
  Solution:
  
  Check Sales Order Type: Verify the type of the sales order you are trying to process. You can do this by checking the sales order details in the SAP system. Ensure that it is indeed a diversion type sales order.
  Create a New Sales Order: If the current sales order is not of the correct type, you may need to create a new sales order with the appropriate type that supports diversion.
  Consult Configuration: If you believe the sales order should be valid for diversion, consult with your SAP configuration team to ensure that the sales order types are correctly set up in the system. They may need to adjust the configuration to allow for the desired sales order type.
  Review Documentation: Check any relevant documentation or guidelines within your organization regarding the creation and processing of diversion sales orders to ensure compliance with internal processes.
  
  Related Information:
  
  SAP Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA01 (Create Sales Order), and others that may help you navigate and manage sales orders.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal, as they may provide additional insights or patches that address the issue.
  User Roles and Authorizations: Ensure that you have the necessary permissions to create or modify the sales orders in question, as authorization issues can sometimes lead to unexpected errors.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.