How To Fix /ACCGO/UIS_MSG359 - External ID &1: LDC creation failed; customer &2 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 359

• Message text: External ID &1: LDC creation failed; customer &2 is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG359 - External ID &1: LDC creation failed; customer &2 is invalid ?

  The SAP error message /ACCGO/UIS_MSG359 indicates that there was a failure in creating a Local Data Container (LDC) due to an invalid customer ID. This error typically arises in the context of financial or accounting processes within SAP, particularly when dealing with customer-related data.
  Cause:
  The error can occur due to several reasons:
  
  Invalid Customer ID: The customer ID specified in the transaction does not exist in the system or is not active.
  Data Inconsistency: There may be inconsistencies in the customer master data, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary permissions to access or create data for the specified customer.
  Configuration Issues: There may be configuration settings in the system that prevent the creation of LDCs for certain customers.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Customer ID:
  
  Check if the customer ID (&2 in the error message) exists in the system. You can do this by navigating to the customer master data transaction (e.g., XD03 for display).
  Ensure that the customer is active and not marked for deletion.
  
  
  
  Check Customer Data:
  
  Review the customer master data for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or modify data for the specified customer. You may need to consult with your SAP security team.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to LDC creation and customer data. This may involve reviewing the settings in the relevant customizing transactions.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), XD01 (Create Customer), and SE80 (Object Navigator for debugging).
  SAP Documentation: Refer to SAP Help documentation for more details on Local Data Containers and customer master data management.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.