How To Fix /ACCGO/UIS_MSG232 - Ticket is not present on the LDC object

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 232

• Message text: Ticket is not present on the LDC object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG232 - Ticket is not present on the LDC object ?

  The SAP error message /ACCGO/UIS_MSG232 Ticket is not present on the LDC object typically indicates that there is an issue related to the ticketing system within the SAP environment, specifically concerning the LDC (Local Data Collection) object. This error can arise in various contexts, such as during data processing, reporting, or when trying to access specific tickets or records.
  Cause:
  
  
  Missing Ticket: The error suggests that the ticket you are trying to access or reference does not exist in the LDC object. This could be due to:
  
  The ticket was never created.
  The ticket was deleted or archived.
  There is a mismatch in the ticket ID or reference being used.
  
  
  
  Data Synchronization Issues: If the system relies on data synchronization between different modules or systems, there may be a lag or failure in updating the LDC object with the latest ticket information.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the ticket, leading to the perception that it does not exist.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to ticket management or LDC objects can also lead to this error.
  
  
  Solution:
  
  
  Verify Ticket Existence: Check if the ticket you are trying to access actually exists in the system. You can do this by searching for the ticket in the relevant transaction or report.
  
  
  Check for Deletion or Archiving: If the ticket was deleted or archived, you may need to restore it or access the archived data if applicable.
  
  
  Review Input Parameters: Ensure that the ticket ID or reference you are using is correct and formatted properly. Double-check for any typos or discrepancies.
  
  
  Check User Authorizations: Ensure that the user has the necessary permissions to access the ticket. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  
  
  Data Synchronization: If the issue is related to data synchronization, you may need to wait for the system to update or manually trigger a synchronization process if applicable.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those related to ticket management or LDC objects.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message /ACCGO/UIS_MSG232 Ticket is not present on the LDC object.