How To Fix /ACCGO/UIS_MSG174 - Certificate information is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 174

• Message text: Certificate information is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG174 - Certificate information is missing ?

  The SAP error message /ACCGO/UIS_MSG174 Certificate information is missing typically occurs in the context of the SAP system when dealing with the Universal Integration Services (UIS) or when handling certificates for secure communications. This error indicates that the system is unable to find the necessary certificate information required for a specific operation, which could be related to secure connections, digital signatures, or other security-related functionalities.
  Causes:
  
  Missing Certificate: The required certificate is not installed or configured in the SAP system.
  Incorrect Configuration: The configuration settings for the certificate might be incorrect, leading to the system being unable to locate the certificate.
  Expired Certificate: The certificate may have expired, and the system cannot use it for secure communications.
  Authorization Issues: The user or process attempting to access the certificate may not have the necessary permissions.
  Transport Layer Security (TLS) Issues: If the system is trying to establish a secure connection, there may be issues with the TLS settings or the certificates used for the connection.
  
  Solutions:
  
  
  Check Certificate Installation:
  
  Ensure that the required certificates are properly installed in the SAP system. You can check this in the transaction code STRUST (Trust Manager).
  If the certificate is missing, you may need to import it.
  
  
  
  Verify Configuration:
  
  Review the configuration settings related to the certificates in the system. Ensure that the paths and references to the certificates are correct.
  Check the settings in the relevant profiles or configuration transactions.
  
  
  
  Renew or Replace Expired Certificates:
  
  If the certificate has expired, obtain a new certificate from the certificate authority (CA) and install it in the system.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the certificate. This may involve checking roles and permissions in the SAP system.
  
  
  
  Review TLS Settings:
  
  If the error is related to secure connections, review the TLS settings in the system. Ensure that the correct protocols and cipher suites are enabled.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  STRUST: Trust Manager for managing certificates.
  SLG1: Application Log for checking logs related to the error.
  
  
  
  Documentation: Refer to SAP Help documentation for UIS and certificate management for detailed guidance on managing certificates and secure communications.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.