How To Fix /ACCGO/UIS_MSG045 - Customer &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 045

• Message text: Customer &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG045 - Customer &1 is invalid ?

  The SAP error message /ACCGO/UIS_MSG045 Customer &1 is invalid typically indicates that the customer account referenced in a transaction is not valid or cannot be found in the system. This error can occur in various contexts, such as during the processing of financial transactions, invoicing, or when trying to access customer-related data.
  Causes:
  
  Customer Not Created: The customer account may not have been created in the system.
  Inactive Customer: The customer account exists but is marked as inactive or blocked.
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the customer not being recognized.
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  
  Solutions:
  
  
  Verify Customer Existence:
  
  Check if the customer account exists in the system by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial).
  Ensure that the customer number is entered correctly.
  
  
  
  Check Customer Status:
  
  If the customer exists, verify that the account is active and not blocked. You can check the status in the customer master data.
  
  
  
  Create or Update Customer:
  
  If the customer does not exist, create a new customer account using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  If the customer is inactive, you may need to reactivate it.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
  
  
  
  Check Integration Settings:
  
  If the system is integrated with other applications, ensure that data synchronization is functioning correctly. This may involve checking middleware or integration settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may affect customer validity.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, FD01, FD02, FD03, and SE11 (Data Dictionary) for checking table structures.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.