CRM_EMAIL114 - The usage specified for mail form &1 is "&2"

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

  • Message number: 114

  • Message text: The usage specified for mail form &1 is "&2"

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  • What causes this issue?

    Mail form &V1& is of type '&V2&' and may therefore not be suitable for
    the channel '&V3&' to which it is assigned here.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Use transaction <DS:TRAN.CRMD_EMAIL2>Maintain Mail Form</> to check
    that mail form &V1& is also suitable for the channel specified.
    Double-click on the field <LS>Text</> to check the entry in the field
    <DS:DE.CRMT_FORMTYPE>Form usage</>
    Alternatively, enter a different mail form for which the form usage '
    &V3&' is defined.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CRM_EMAIL114 - The usage specified for mail form &1 is "&2" ?




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