How To Fix 9J586 - Customer internal settlement & has not been created in co. code &

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 586

• Message text: Customer internal settlement & has not been created in co. code &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J586 - Customer internal settlement & has not been created in co. code & ?

  The SAP error message 9J586 indicates that a customer internal settlement has not been created for a specific company code. This error typically arises in the context of internal accounting processes, particularly when dealing with customer-related transactions and settlements in SAP's Controlling (CO) module.
  Cause:
  
  Missing Settlement Document: The primary cause of this error is that the system cannot find a corresponding internal settlement document for the customer in the specified company code.
  Incorrect Configuration: There may be configuration issues in the controlling area or company code settings that prevent the creation of the internal settlement.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data related to the customer or the company code.
  Authorization Issues: The user may not have the necessary authorizations to create or view the internal settlement.
  
  Solution:
  
  Check Settlement Document: Verify if the internal settlement document exists for the customer in the specified company code. If it does not exist, you may need to create it.
  Review Configuration: Check the configuration settings in the SAP system for the controlling area and company code. Ensure that all necessary settings for internal settlements are correctly configured.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant master data (customer master, company code settings) is correctly maintained.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the internal settlement. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  Transaction Logs: Review transaction logs for any errors or warnings that may provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Refer to SAP documentation for detailed information on internal settlements and the configuration of the CO module.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.