How To Fix 9J423 - No order master data found

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 423

• Message text: No order master data found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J423 - No order master data found ?

  The SAP error message 9J423: No order master data found typically occurs when the system is unable to find the necessary master data for a specific order. This can happen in various contexts, such as when trying to create or process an order in modules like Production Planning (PP), Sales and Distribution (SD), or Project System (PS).
  Causes:
  
  Missing Master Data: The most common cause is that the order master data (such as production orders, sales orders, or project orders) has not been created or is incomplete.
  Incorrect Order Type: The order type being used may not be configured correctly in the system.
  Data Deletion: The master data might have been deleted or archived, making it unavailable for the current transaction.
  Authorization Issues: The user may not have the necessary authorizations to access the order master data.
  Configuration Issues: There may be configuration issues in the relevant module that prevent the system from retrieving the master data.
  
  Solutions:
  
  Check Master Data: Verify that the required master data for the order exists. This includes checking if the order has been created and is active.
  Create Missing Data: If the master data is missing, create the necessary order master data using the appropriate transaction codes (e.g., CO01 for production orders, VA01 for sales orders).
  Review Order Type Configuration: Ensure that the order type being used is correctly configured in the system. This can be checked in the configuration settings of the relevant module.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the order master data. This may involve checking user roles and permissions.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for creating and managing orders in your specific SAP module.
  SAP Notes: Search for SAP Notes related to error message 9J423 in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation for the specific module you are working with to understand the requirements for order master data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.