How To Fix 9J323 - Customer & is not a sold-to party

9J323 - Overview

• Message type: E = Error

• Message class: 9J -

• Message number: 323

• Message text: Customer & is not a sold-to party

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J323 - Customer & is not a sold-to party ?

  The SAP error message 9J323 indicates that the customer in question is not recognized as a sold-to party in the system. This typically occurs during sales order processing or when attempting to create a document that requires a valid sold-to party.
  
  Cause:
  
  Customer Master Data Issues: The customer may not be set up correctly in the system. Specifically, the customer may not have the necessary sales area data or may not be assigned as a sold-to party.
  Incorrect Customer Number: The customer number entered may be incorrect or may not exist in the system.
  Customer Status: The customer may be flagged as inactive or blocked in the system, preventing it from being used as a sold-to party.
  Sales Area Assignment: The customer may not be assigned to the correct sales area that is being used in the transaction.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify that the customer is