How To Fix 9J113 - A deletion flag has been set for external customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 113

• Message text: A deletion flag has been set for external customer &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J113 - A deletion flag has been set for external customer & ?

  The SAP error message 9J113 indicates that a deletion flag has been set for an external customer. This typically means that the customer record is marked for deletion in the system, which prevents any further transactions or changes from being made to that customer.
  Cause:
  
  Deletion Flag Set: The primary cause of this error is that the customer master data has been flagged for deletion. This can happen if the customer is no longer active or if the business has decided to remove the customer from their records.
  Data Maintenance: During data maintenance, a user may have inadvertently set the deletion flag for the customer.
  Data Migration: If data was migrated from another system, the deletion flag may have been included in the data transfer.
  
  Solution:
  
  Check Customer Status: Verify the status of the customer in the customer master data. You can do this by navigating to the customer master record (transaction code XD03 for general data or FD03 for company code data).
  Remove Deletion Flag: If the customer is still active and should not be deleted, you can remove the deletion flag:
  
  Go to the customer master record using transaction code XD02 (for general data) or FD02 (for company code data).
  Navigate to the relevant view (e.g., General Data or Company Code Data).
  Uncheck the deletion flag checkbox.
  Save the changes.
  
  
  Consult with Business Users: If you are unsure whether the deletion flag should be removed, consult with relevant business users or stakeholders to confirm the status of the customer.
  Check for Related Transactions: Ensure that there are no pending transactions or processes that might be affected by the removal of the deletion flag.
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  FD03: Display Customer (Company Code Data)
  XD02: Change Customer (General Data)
  FD02: Change Customer (Company Code Data)
  
  
  User Authorizations: Ensure that you have the necessary authorizations to change customer master data.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing customer master data.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a functional consultant for further assistance.