How To Fix >9420 - Enhanced credit processing not active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >9 - Messages for TAS

  • Message number: 420

  • Message text: Enhanced credit processing not active

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >9420 - Enhanced credit processing not active ?

    The SAP error message "9420 Enhanced credit processing not active" typically indicates that the enhanced credit management functionality is not enabled in your SAP system. This feature is part of the SAP Credit Management module, which is used to assess and manage customer credit risk.

    Cause:

    1. Configuration Not Activated: The enhanced credit management feature may not be activated in the system settings.
    2. Missing Authorizations: The user may not have the necessary authorizations to access the enhanced credit management features.
    3. System Version: The version of SAP you are using may not support enhanced credit processing, or it may require specific components to be installed.

    Solution:

    To resolve this error, you can follow these steps:

    1. Activate Enhanced Credit Management:

      • Go to the SAP Easy Access screen.
      • Navigate to the following path: SPRO -> SAP Reference IMG -> Financial Supply Chain Management -> Credit Management -> Basic Settings -> Activate Enhanced Credit Management.
      • Ensure that the enhanced credit management is activated.
    2. Check Authorizations:

      • Verify that the user has the necessary authorizations to access the credit management functionalities. You may need to consult with your SAP security team to ensure the correct roles and authorizations are assigned.
    3. Check System Configuration:

      • Ensure that all necessary components for enhanced credit management are installed and configured correctly. This may involve checking the system version and any relevant notes or updates from SAP.
    4. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant notes or updates regarding the error message. There may be specific patches or updates that address this issue.
    5. Testing:

      • After making the necessary changes, test the functionality to ensure that the error message no longer appears and that enhanced credit processing works as expected.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed guidance on configuring and using enhanced credit management.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to resolve the "9420 Enhanced credit processing not active" error and enable the enhanced credit management features in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker