How To Fix 8I718 - Maintain customising for customer certificate transactions

SAP Error Message - Details

• Message type: E = Error

• Message class: 8I - Localization India

• Message number: 718

• Message text: Maintain customising for customer certificate transactions

What causes this issue?

For customer certificate clearing and posting, some customising
information needs to be maintained in table J_1IEWT_CUST. This activity
needs to be carried out .

System Response

Process Stopped

How to fix this error?

Maintain the entries in customising by going through the India version
IMG or maintain the information directly <DS:TRAN.J1INCUS>Execute</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8I718 - Maintain customising for customer certificate transactions ?

  The SAP error message 8I718 typically indicates that there is an issue with the configuration related to customer certificate transactions. This error often arises when the system is unable to find the necessary customizing settings for processing customer certificates.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Customizing Settings: The necessary configuration for customer certificate transactions has not been maintained in the system.
  Incorrect Configuration: The existing configuration may be incorrect or incomplete, leading to the inability to process customer certificates.
  Authorization Issues: The user may not have the required authorizations to access or maintain the customizing settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction in SAP (usually through SPRO).
  Look for the section related to customer certificate transactions, which may be under Sales and Distribution (SD) or a similar module.
  Ensure that all necessary settings are maintained correctly.
  
  
  
  Maintain Customer Certificate Transactions:
  
  If the settings are missing, you will need to create or maintain the necessary entries for customer certificate transactions.
  This may involve defining the types of certificates, the relevant document types, and any other parameters required for processing.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access and maintain the customizing settings.
  You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to customer certificate transactions for specific guidance on required settings and configurations.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error is resolved and that customer certificate transactions can be processed without issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), VA01 (Create Sales Order), and others that may be involved in customer certificate processing.
  SAP Notes: Check for any SAP Notes related to error 8I718 for additional insights or patches that may address known issues.
  Community Forums: Consider visiting SAP community forums or support channels for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.