How To Fix 8B758 - Cannot find customer number for plant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 758

• Message text: Cannot find customer number for plant &1

What causes this issue?

The system does not permit you to enter the plant in this Customizing
activity because it has no customer number assigned to it.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to enter the plant in this Customizing activity, first
assign a customer number to it in the Customizing activity
<DS:SIMG.SIMG_CFMENUOLMEOMGN>Define Shipping Data for Plants</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B758 - Cannot find customer number for plant &1 ?

  The SAP error message 8B758 ("Cannot find customer number for plant &1") typically occurs in the context of sales and distribution (SD) or materials management (MM) when the system is unable to locate a customer number associated with a specific plant. This can happen during various processes, such as sales order creation, delivery processing, or when trying to access customer-related data for a specific plant.
  Causes:
  
  Missing Customer Master Data: The customer master record may not be created for the specific plant in question.
  Incorrect Plant Assignment: The plant may not be correctly assigned to the customer in the customer master data.
  Data Inconsistency: There may be inconsistencies or missing entries in the relevant tables (e.g., KNA1 for customer master data).
  Configuration Issues: The configuration settings in the system may not be set up correctly to link customers with plants.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) and check if the customer exists for the specific plant.
  Ensure that the customer is assigned to the correct sales area that includes the plant in question.
  
  
  
  Create or Update Customer Master:
  
  If the customer does not exist for the plant, you may need to create a new customer master record using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  Ensure that the plant is included in the customer master data.
  
  
  
  Check Plant Configuration:
  
  Verify the configuration settings in the system to ensure that the plant is correctly linked to the customer. This can be done in the SPRO configuration settings under Sales and Distribution or Materials Management.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to ensure there are no missing or inconsistent entries. This may involve checking the KNA1 and KNVV tables for customer data.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  VD03: Display Customer - Sales Area
  XD01: Create Customer
  VD01: Create Customer - Sales Area
  
  
  Tables:
  
  KNA1: General Data in Customer Master
  KNVV: Sales Data for Customer Master
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message 8B758 in SAP.