How To Fix 8B696 - CT-e cannot contain more than one item

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 696

• Message text: CT-e cannot contain more than one item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 8B696 - CT-e cannot contain more than one item ?

  The SAP error message 8B696 indicates that a CT-e (Conhecimento de Transporte Eletrônico) document cannot contain more than one item. This error typically arises in the context of Brazilian logistics and transportation management, where CT-e is used for electronic transport documents.
  Cause:
  The error occurs when you attempt to create or process a CT-e document that includes multiple items. According to Brazilian regulations, a CT-e is designed to represent a single transport operation, which means it can only include one item or cargo.
  Solution:
  To resolve this error, you should ensure that your CT-e document only contains one item. Here are the steps you can take:
  
  
  Review the Document: Check the CT-e document you are trying to create or process. Ensure that it only includes one item.
  
  
  Split Items: If you have multiple items that need to be transported, you will need to create separate CT-e documents for each item. This means you will have to generate a new CT-e for each individual item.
  
  
  Check Configuration: If you believe that your configuration should allow multiple items, review the settings in your SAP system to ensure they are aligned with the legal requirements for CT-e documents.
  
  
  Consult Documentation: Refer to SAP documentation or guidelines specific to CT-e processing to ensure compliance with the regulations.
  
  
  Contact Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with a specialist who has experience with Brazilian transportation regulations and SAP.
  
  
  Related Information:
  
  CT-e Overview: The CT-e is an electronic document used in Brazil to document the transportation of goods. It is mandatory for certain types of transport operations.
  Legal Compliance: Ensure that your processes comply with Brazilian tax and transportation laws, as non-compliance can lead to fines or other legal issues.
  SAP Modules: This error is typically encountered in SAP modules related to logistics, such as SAP Transportation Management (TM) or SAP Sales and Distribution (SD).
  
  By following these steps, you should be able to resolve the error and ensure that your CT-e documents are correctly processed.