How To Fix 8B170 - Not possible to delete the message

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 170

• Message text: Not possible to delete the message

What causes this issue?

The chosen message was automatically generated.

System Response

It is not possible to delete automatic messages.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B170 - Not possible to delete the message ?

  The SAP error message 8B170 ("Not possible to delete the message") typically occurs in the context of message processing in SAP, particularly when dealing with message types in the SAP system. This error can arise in various scenarios, such as when trying to delete a message from the message queue or when attempting to delete a message that is still being processed or has dependencies.
  Causes:
  
  Message Status: The message you are trying to delete may be in a status that does not allow deletion (e.g., it is currently being processed or has already been processed).
  Dependencies: There may be other messages or processes that depend on the message you are trying to delete, preventing its removal.
  Authorization Issues: The user may not have the necessary permissions to delete the message.
  System Locking: The message might be locked by another process or user, preventing deletion.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the message processing system.
  
  Solutions:
  
  Check Message Status: Verify the status of the message you are trying to delete. If it is still being processed, wait until it is completed before attempting to delete it.
  Review Dependencies: Look for any dependencies that might prevent the deletion of the message. Ensure that no other processes are relying on it.
  User Authorization: Ensure that the user attempting to delete the message has the necessary authorizations. You may need to consult with your SAP security team.
  Release Locks: If the message is locked, identify the process or user holding the lock and resolve it. You can use transaction codes like SM12 to check for locks.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide insight into why the deletion is failing.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation. They may need to look into system logs or perform database checks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check for and manage locks.
  SLG1: To view application logs for error messages.
  SM21: To check system logs for any related issues.
  
  
  SAP Notes: Search for SAP Notes related to error message 8B170 in the SAP Support Portal for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation related to message processing and error handling for more context on how to manage messages effectively.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.