How To Fix 8B011 - You have entered an invalid CNPJ number

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 011

• Message text: You have entered an invalid CNPJ number

What causes this issue?

The check digits calculated for the
<DS:GLOS.111FC4CA3712D51188020090273D34CB>CNPJ number</> are different
from the ones you entered.

System Response

The system does not accept a CNPJ number with incorrect check digits.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B011 - You have entered an invalid CNPJ number ?

  The SAP error message 8B011 indicates that an invalid CNPJ (Cadastro Nacional da Pessoa Jurídica) number has been entered in the system. The CNPJ is a unique identifier issued to Brazilian companies by the Federal Revenue Bureau (Receita Federal) and is essential for various business operations in Brazil, including tax reporting and compliance.
  Cause of the Error:
  
  Incorrect Format: The CNPJ number may not be in the correct format. A valid CNPJ consists of 14 digits, typically formatted as XX.XXX.XXX/0001-XX.
  Invalid Digits: The CNPJ number may contain invalid digits or may not correspond to an actual registered company.
  Leading Zeros: The CNPJ may have leading zeros that are not properly accounted for.
  Data Entry Error: There may have been a typographical error during data entry.
  Inactive or Non-Existent CNPJ: The CNPJ entered may belong to a company that is inactive or does not exist in the Receita Federal database.
  
  Solution:
  
  Verify the CNPJ: Check the CNPJ number for accuracy. Ensure that it is correctly formatted and contains valid digits.
  Use a CNPJ Validator: Utilize online tools or software that can validate CNPJ numbers to ensure they are legitimate and correctly formatted.
  Check with Receita Federal: If you suspect the CNPJ is valid but still receive the error, check the CNPJ against the Receita Federal database to confirm its status.
  Correct Data Entry: If the CNPJ was entered manually, re-enter it carefully to avoid typographical errors.
  Consult with the Company: If you are unsure about the CNPJ, consult with the company or entity to confirm their CNPJ number.
  SAP Configuration: If the issue persists, check the SAP configuration settings related to CNPJ validation. There may be specific settings that need to be adjusted.
  
  Related Information:
  
  CNPJ Format: The standard format for a CNPJ is XX.XXX.XXX/0001-XX, where the first eight digits represent the root of the CNPJ, the next four digits represent the branch, and the last two digits are check digits.
  CNPJ Registration: Companies in Brazil must register for a CNPJ to operate legally. This registration is done through the Receita Federal.
  SAP Localization: Ensure that your SAP system is properly localized for Brazilian operations, as this may affect how CNPJ numbers are processed and validated.
  
  If the problem continues after following these steps, it may be necessary to consult with your SAP support team or a technical consultant who specializes in SAP and Brazilian localization.