How To Fix 72216 - Desired shift version is missing or does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 72 - Message Class for Time Management Reports

• Message number: 216

• Message text: Desired shift version is missing or does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 72216 - Desired shift version is missing or does not exist ?

  The SAP error message 72216, "Desired shift version is missing or does not exist," typically occurs in the context of shift planning or workforce management within SAP. This error indicates that the system is unable to find the specified shift version that is required for a particular operation or process.
  Causes:
  
  Missing Shift Version: The specified shift version has not been created or is not available in the system.
  Incorrect Configuration: The configuration settings for shift planning may not be set up correctly, leading to the system not recognizing the shift version.
  Authorization Issues: The user may not have the necessary permissions to access the shift version.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  
  Solutions:
  
  
  Check Shift Version Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually in the IMG under Personnel Management or Time Management).
  Ensure that the desired shift version is created and active.
  
  
  
  Create or Modify Shift Version:
  
  If the shift version does not exist, create it using the appropriate transaction code (e.g., PT01 for creating shift versions).
  If it exists but is not configured correctly, modify it to meet the requirements.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to access the shift version. This can be done by reviewing the user roles and profiles in the SAP system.
  
  
  
  Check for Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables for any inconsistencies or missing entries related to shift versions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to shift planning and workforce management for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PT01 (Create Shift Version), PT02 (Change Shift Version), and PT03 (Display Shift Version).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.