How To Fix 69298 - Message could not be sent, internal error number &

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 298

• Message text: Message could not be sent, internal error number &

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 69298 - Message could not be sent, internal error number & ?

  The SAP error message 69298, which states "Message could not be sent, internal error number &," typically indicates an issue with the messaging system within SAP. This error can occur in various contexts, such as when trying to send messages via SAP Business Workflow, SAP Business Communication, or other messaging functionalities.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the SAP system settings related to messaging or communication.
  Network Problems: Connectivity issues between the SAP system and the messaging server or other components can lead to this error.
  Authorization Issues: The user or process attempting to send the message may not have the necessary authorizations.
  System Errors: Internal errors in the SAP system or the messaging framework can trigger this error.
  Queue Issues: If the message queue is full or there are issues with the message processing, it can result in this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the messaging system in SAP. Ensure that all necessary parameters are correctly set.
  Network Connectivity: Verify that there are no network issues affecting communication between the SAP system and any external messaging services.
  User Authorizations: Ensure that the user or process has the appropriate authorizations to send messages. Check roles and permissions.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Restart Services: If the issue is related to a service or background job, restarting the relevant services or jobs may resolve the problem.
  Check Message Queue: If applicable, check the message queue for any stuck messages or errors. Clear or process any problematic messages.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  Documentation: Review SAP documentation related to the specific messaging functionality you are using, as it may contain troubleshooting steps or best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message 69298 in your SAP system.