How To Fix 68343 - Error during determination of the document in optical archive

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 343

• Message text: Error during determination of the document in optical archive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68343 - Error during determination of the document in optical archive ?

  The SAP error message 68343, which states "Error during determination of the document in optical archive," typically occurs when there is an issue with accessing or retrieving documents from an optical archive system. This can happen in scenarios where SAP is integrated with an optical archiving solution for document management.
  Causes:
  
  Configuration Issues: The optical archive may not be properly configured in the SAP system. This includes incorrect settings in the ArchiveLink configuration.
  Document Not Found: The specific document you are trying to access may not exist in the optical archive or may have been deleted.
  Access Rights: The user may not have the necessary permissions to access the optical archive or the specific document.
  Network Issues: There may be connectivity issues between the SAP system and the optical archive server.
  Database Issues: Problems with the database that stores the metadata for the archived documents can also lead to this error.
  
  Solutions:
  
  Check Configuration: Verify the ArchiveLink configuration in SAP. Ensure that the optical archive is correctly set up and that the connection parameters are accurate.
  Document Existence: Confirm that the document you are trying to access is indeed present in the optical archive. You may need to check the archive management system.
  User Permissions: Review the user roles and permissions to ensure that the user has access to the optical archive and the specific document.
  Network Connectivity: Check the network connection between the SAP system and the optical archive. Ensure that there are no firewalls or network issues preventing access.
  Database Integrity: Investigate the database for any issues that may affect the retrieval of archived documents. This may involve checking logs or running database consistency checks.
  SAP Notes: Look for relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  
  Related Information:
  
  SAP ArchiveLink: This is the interface used for integrating SAP with external document management systems, including optical archives.
  Transaction Codes: You may use transaction codes like SARA (Archive Administration) to manage and monitor archiving processes.
  Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context for troubleshooting.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.