How To Fix 68312 - Documents could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 312

• Message text: Documents could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 68312 - Documents could not be saved ?

  The SAP error message 68312, which states "Documents could not be saved," typically indicates an issue with the document management system or the configuration of the document storage in SAP. This error can occur in various scenarios, such as when trying to save documents in SAP DMS (Document Management System) or when dealing with attachments in transactions.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save documents in the specified location.
  Document Storage Configuration: There may be issues with the configuration of the document storage system, such as missing or incorrect settings in the DMS.
  File Size Limitations: The document being uploaded may exceed the maximum file size limit set in the system.
  Database Issues: There could be problems with the database, such as connectivity issues or insufficient space.
  Temporary System Issues: Sometimes, temporary issues with the SAP system or server can lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save documents. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Document Storage Configuration: Check the configuration settings for the document storage system. Ensure that the paths and settings are correctly defined.
  File Size Check: Verify the size of the document being uploaded. If it exceeds the limit, consider compressing the file or splitting it into smaller parts.
  Database Health Check: Check the database for any issues, such as connectivity problems or space limitations. Ensure that the database is functioning correctly and has enough space for new documents.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Retry Saving: If the issue seems to be temporary, try saving the document again after a short period.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in DMS.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 68312.