How To Fix 67738 - Entry of special arrangement cancelled externally

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 738

• Message text: Entry of special arrangement cancelled externally

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67738 - Entry of special arrangement cancelled externally ?

  The SAP error message 67738, "Entry of special arrangement cancelled externally," typically occurs in the context of sales and distribution (SD) or logistics processes. This error indicates that a special arrangement (such as a pricing condition or a specific agreement) that was previously set up has been canceled or invalidated by an external process or system.
  Causes:
  
  External Cancellation: The special arrangement may have been canceled by an external system or process, such as a third-party application or integration that manages pricing or agreements.
  Data Inconsistency: There may be inconsistencies in the data between the SAP system and external systems, leading to the cancellation of the arrangement.
  User Action: A user may have manually canceled the special arrangement in the SAP system or through a related transaction.
  Configuration Issues: There may be configuration settings in the SAP system that are causing the special arrangement to be invalidated.
  
  Solutions:
  
  Check External Systems: Investigate any external systems that may interact with SAP to see if they have canceled the special arrangement. This could involve checking logs or communication records.
  Review Transaction History: Look into the transaction history for the special arrangement to determine if there were any manual cancellations or changes made by users.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant data is synchronized between SAP and any external systems.
  Recreate the Arrangement: If the special arrangement is still valid and needed, you may need to recreate it in the SAP system after confirming that it has not been canceled externally.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help you investigate the issue, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VK11 (Create Condition).
  SAP Notes: Search for SAP Notes related to error message 67738 in the SAP Support Portal for any known issues or fixes.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to manage special arrangements, as insufficient permissions may lead to unexpected cancellations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.