How To Fix 64824 - Data for securities account &1 (company code &2) is blocked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 64 - Treasury Management: Securities

• Message number: 824

• Message text: Data for securities account &1 (company code &2) is blocked by user &3

What causes this issue?

The securities account master data for securities account &V1& in
company code &V2& is blocked by user &V3&.

System Response

The system denies access to the securities account data.

How to fix this error?

Repeat the transaction at a later date.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 64824 - Data for securities account &1 (company code &2) is blocked by user &3 ?

  The SAP error message 64824 indicates that a securities account is blocked for processing due to a user lock. This typically occurs when a user has locked the account for a specific reason, such as during a transaction or maintenance activity, preventing other users from making changes or accessing the account.
  Cause:
  
  User Lock: The securities account is currently locked by a specific user (user &3) for the specified company code (&2).
  Ongoing Transactions: A transaction or process is currently being executed that requires exclusive access to the securities account.
  System Configuration: There may be system settings or configurations that enforce locking mechanisms for certain operations.
  
  Solution:
  
  Identify the Locking User: Determine which user has locked the securities account. This can be done by checking the user session or transaction logs.
  Contact the User: If possible, reach out to the user who has locked the account to understand the reason for the lock and if they can release it.
  Wait for Completion: If the lock is due to an ongoing transaction, you may need to wait until the user completes their task.
  Unlock the Account: If you have the necessary authorizations, you can unlock the account using transaction codes like SM12 (to view and delete user locks) or SM21 (to check system logs).
  Check for System Issues: If the lock persists and is not due to a user action, check for any system issues or configurations that may be causing the lock.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage user locks.
  SM21: To check system logs for any related issues.
  SE16N: To view the relevant tables for securities accounts.
  
  
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify securities accounts.
  Documentation: Refer to SAP documentation or support notes for more detailed information on handling locks and error messages related to securities accounts.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.