How To Fix 64160 - Issuer not available

SAP Error Message - Details

• Message type: E = Error

• Message class: 64 - Treasury Management: Securities

• Message number: 160

• Message text: Issuer not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 64160 - Issuer not available ?

  The SAP error message 64160, "Issuer not available," typically occurs in the context of electronic document processing, such as when dealing with electronic invoices or other documents that require a digital signature or certification. This error indicates that the system is unable to find the issuer of the digital certificate that is required for the operation being performed.
  Causes:
  
  Missing Certificate: The digital certificate for the issuer is not installed or is missing from the system.
  Incorrect Configuration: The configuration settings for the digital signature or certificate management may be incorrect.
  Expired Certificate: The certificate may have expired, making it invalid for use.
  Network Issues: There may be connectivity issues preventing the system from accessing the certificate authority (CA) or issuer.
  Authorization Issues: The user may not have the necessary authorizations to access the issuer's certificate.
  
  Solutions:
  
  Install the Certificate: Ensure that the required digital certificate for the issuer is installed in the SAP system. This can usually be done through the transaction code STRUST.
  Check Configuration: Review the configuration settings related to digital signatures and certificates. Ensure that the issuer's details are correctly configured.
  Renew Certificate: If the certificate has expired, obtain a new certificate from the issuer and install it in the system.
  Network Connectivity: Check the network settings to ensure that the SAP system can reach the certificate authority or issuer.
  User Authorizations: Verify that the user has the necessary authorizations to access the issuer's certificate. This may involve checking roles and permissions in the SAP system.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like STRUST (for managing SSL certificates) and SSO2 (for Single Sign-On settings) to manage certificates and trust relationships.
  Documentation: Refer to SAP Help documentation for detailed steps on managing digital certificates and troubleshooting related issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to error 64160 or provide updates and patches.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.