How To Fix 63904 - Error during background generation of cost collectors - refer to spool

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 904

• Message text: Error during background generation of cost collectors - refer to spool

What causes this issue?

You are attempting to generate cost collectors in the background. An
error occurred during this process.
All selected settlement units have been checked, but no cost collectors
were generated or deleted.

System Response

The system only allows changes in the background when all checks are
successful.

How to fix this error?

Look at the <ZH>spool</> file for your job, which contains the error
messages.
Change the faulty settlement units online. If necessary, exclude faulty
settlement units from background processing by using a variant.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63904 - Error during background generation of cost collectors - refer to spool ?

  The SAP error message 63904, which indicates "Error during background generation of cost collectors - refer to spool," typically occurs during the background processing of cost collectors in SAP. This error can arise due to various reasons, and understanding the cause and finding a solution involves several steps.
  Causes:
  
  Spool Issues: The error message suggests that there may be an issue with the spool request. This could be due to a full spool directory, issues with the spool server, or problems with the printer configuration.
  Authorization Issues: The user executing the background job may not have the necessary authorizations to create or manage cost collectors.
  Data Issues: There may be inconsistencies or errors in the data being processed, such as missing or incorrect entries in the cost collector configuration.
  System Configuration: Incorrect configuration settings in the SAP system related to cost collectors or background jobs can lead to this error.
  Job Scheduling Conflicts: If multiple jobs are scheduled to run simultaneously, it may lead to resource contention or conflicts.
  
  Solutions:
  
  
  Check Spool Requests: 
  
  Go to transaction SP01 to check the spool requests. Look for any errors or issues in the spool output related to the job that generated the error.
  Ensure that the spool directory is not full and that the spool server is functioning correctly.
  
  
  
  Review Job Logs:
  
  Use transaction SM37 to check the job logs for the background job that failed. Look for any specific error messages or warnings that can provide more context about the failure.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to execute the background job and manage cost collectors. You can check this using transaction SU53 after the error occurs.
  
  
  
  Data Validation:
  
  Review the data being processed for the cost collectors. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  System Configuration:
  
  Check the configuration settings for cost collectors and background jobs. Ensure that they are set up correctly according to your organization's requirements.
  
  
  
  Re-schedule the Job:
  
  If the issue was temporary, try re-scheduling the background job after addressing any identified issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SP01: Spool Request Overview
  SM37: Job Monitoring
  SU53: Authorization Check
  
  
  Documentation: Review SAP documentation related to cost collectors and background job processing for more detailed information on configuration and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.