How To Fix 63356 - Select either customers or lease-outs

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 356

• Message text: Select either customers or lease-outs

What causes this issue?

You have selected neither customers nor rental agreements.

How to fix this error?

Select one of these criteria for the online creation of the tenant
account sheet.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63356 - Select either customers or lease-outs ?

  The SAP error message 63356, which states "Select either customers or lease-outs," typically occurs in the context of a transaction or report where the system expects the user to specify either customers or lease-outs, but not both. This error is common in modules related to leasing, asset management, or customer management.
  Cause:
  The error arises when the user attempts to execute a function or report that requires a selection between two mutually exclusive options: customers and lease-outs. If both options are selected or if neither is selected, the system cannot proceed and throws this error.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review Your Selections: Go back to the selection screen of the transaction or report where the error occurred. Ensure that you have selected either customers or lease-outs, but not both.
  
  
  Clear Unnecessary Selections: If you have inadvertently selected both options, deselect one of them. If you have not selected either, make sure to select one of the options.
  
  
  Check for Default Values: Sometimes, default values may be set in the user profile or transaction settings. Ensure that these defaults are not causing both options to be selected.
  
  
  Consult Documentation: If you are unsure about the context in which you are working, refer to the SAP documentation or help files related to the specific transaction or report.
  
  
  User Training: If this error occurs frequently, consider providing training or guidance to users on how to properly use the transaction or report to avoid confusion.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to customer management or leasing, such as those in the SAP Real Estate Management (RE) module.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that only one of the options (customers or lease-outs) is selected, you should be able to resolve the error and proceed with your transaction or report.