How To Fix 62257 - Start values missing for RU & &, meter &, period &

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 257

• Message text: Start values missing for RU & &, meter &, period &

What causes this issue?

The start value of the meter &V3& for the settlement period &V4& could
not be found to determine consumption.
The settlement is not carried out.

How to fix this error?

Please enter the missing meter readings. The initial value of a meter
is determined for the settlement as follows:
The maximum meter reading before the start of the settlement period is
determined. If a meter reading has not been defined before the start of
the settlement period, the minimum meter reading in the period is used.
The reference date of the meter reading is decisive for the settlement
period.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62257 - Start values missing for RU & &, meter &, period & ?

  The SAP error message 62257, which states "Start values missing for RU & &, meter &, period &," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there are missing start values for a specific meter reading unit (RU) for a given meter and period. This error can arise during processes such as billing, data processing, or meter reading.
  Cause:
  
  
  Missing Start Values: The primary cause of this error is that the system cannot find the required start values for the specified meter reading unit, meter, and period. This could be due to:
  
  No meter readings being recorded for the specified period.
  Incorrect configuration or data entry in the meter reading documents.
  The meter may not have been properly set up in the system.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the meter readings, such as missing or incorrect entries in the database.
  
  
  Timing Issues: The error may also occur if the meter readings are being processed before the actual readings have been entered into the system.
  
  
  Solution:
  
  
  Check Meter Readings: Verify that the start values for the specified meter and period exist in the system. You can do this by:
  
  Navigating to the relevant transaction codes (e.g., EL31 for meter reading documents) to check if the readings have been recorded.
  Ensuring that the readings are entered correctly and are not missing.
  
  
  
  Review Configuration: Ensure that the meter is correctly configured in the system. Check the following:
  
  The meter's installation and master data.
  The meter reading unit (RU) settings.
  The billing and reading periods.
  
  
  
  Data Entry: If the start values are indeed missing, you may need to enter the missing meter readings manually or through a batch input process.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance on handling this error in your system environment.
  
  
  Reprocess the Billing: After correcting the missing values, you may need to reprocess the billing or data processing job that triggered the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (Display Meter Reading Document), EL30 (Create Meter Reading Document), and others related to meter reading and billing.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
  User Roles: Ensure that the user has the necessary permissions to view and edit meter readings and related data.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP IS-U for further assistance.