How To Fix 60A023 - Password entries do not correspond

SAP Error Message - Details

• Message type: E = Error

• Message class: 60A - RE: Internet Application Components

• Message number: 023

• Message text: Password entries do not correspond

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 60A023 - Password entries do not correspond ?

  The SAP error message 60A023 ("Password entries do not correspond") typically occurs when there is a mismatch between the password entered by the user and the password stored in the SAP system. This can happen in various scenarios, such as during user login attempts or when changing a password.
  Causes:
  
  Incorrect Password Entry: The user may have entered the wrong password.
  Password Change: If a user has recently changed their password but is still trying to use the old one.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  System Issues: There could be issues with the SAP system itself, such as database inconsistencies or configuration problems.
  Password Expiration: The password may have expired, and the user is trying to log in with an old password.
  
  Solutions:
  
  Verify Password: Ensure that the password being entered is correct. Check for any typos, case sensitivity, or keyboard layout issues.
  Reset Password: If the user has forgotten their password, an administrator can reset it using transaction code SU01 (User Maintenance).
  Unlock User Account: If the account is locked, an administrator can unlock it using the same transaction code (SU01).
  Check Password Policy: Ensure that the password meets the system's password policy requirements (length, complexity, etc.).
  Change Password: If the password has expired, the user should be prompted to change it upon their next login.
  Review System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SM21: System Log
  ST22: Dump Analysis
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to password management.
  User Documentation: Refer to SAP user documentation for guidelines on password policies and user management.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.