How To Fix 60A021 - Enter a User ID

SAP Error Message - Details

• Message type: E = Error

• Message class: 60A - RE: Internet Application Components

• Message number: 021

• Message text: Enter a User ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 60A021 - Enter a User ID ?

  The SAP error message 60A021 ("Enter a User ID") typically occurs when a user attempts to log in to the SAP system without providing a valid user ID. This error can arise in various scenarios, such as when accessing the SAP GUI or when trying to perform certain transactions that require user authentication.
  Cause:
  
  Missing User ID: The most straightforward cause is that the user has not entered a user ID in the login screen.
  Session Timeout: If a session times out, the system may prompt for a user ID again.
  Configuration Issues: There may be issues with the SAP system configuration that prevent the user ID from being recognized.
  User Authorization: The user may not have the necessary authorizations to access the system, leading to prompts for user credentials.
  
  Solution:
  
  Enter a User ID: Ensure that you enter a valid user ID in the login screen. Double-check for any typos or incorrect entries.
  Check User Credentials: If you are unsure of your user ID, contact your system administrator or IT support to verify your credentials.
  Session Management: If you were logged in previously and the session timed out, simply re-enter your user ID and password to log back in.
  System Configuration: If the problem persists, it may be necessary to check the system configuration or user settings. This may require assistance from an SAP Basis administrator.
  User Authorization: Ensure that your user account is active and has the necessary authorizations to access the SAP system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Management: Familiarize yourself with the user management and authorization concepts in SAP, as this can help in troubleshooting access issues.
  Documentation: Refer to the official SAP documentation for guidance on user authentication and session management.
  
  If the issue continues after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.