How To Fix 60928 - Current meter reading displayed. Scrolling not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 928

• Message text: Current meter reading displayed. Scrolling not possible

What causes this issue?

The current counter meter reading is already displayed. You cannot
scroll further to display a more up-to-date reading.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60928 - Current meter reading displayed. Scrolling not possible ?

  The SAP error message "60928 Current meter reading displayed. Scrolling not possible" typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with meter readings. This message indicates that the system is currently displaying the current meter reading, and the user is unable to scroll through previous readings or other data.
  Cause:
  
  Current Reading Display: The system is set to show the current meter reading, which is a standard behavior in SAP IS-U. When this mode is active, scrolling through historical readings is restricted.
  User Interface Limitation: The user interface may not allow scrolling while the current reading is being displayed to prevent confusion or data integrity issues.
  Configuration Settings: There may be specific configuration settings in the SAP system that dictate how meter readings are displayed and accessed.
  
  Solution:
  
  Exit Current Reading Mode: If you want to view previous meter readings, look for an option to exit the current reading display mode. This may involve navigating to a different screen or selecting a different option in the user interface.
  Check User Permissions: Ensure that you have the necessary permissions to view historical meter readings. If you do not have the required access, contact your system administrator.
  Use Alternative Transactions: If scrolling is not possible in the current transaction, consider using alternative transactions or reports that allow you to view historical meter readings.
  System Configuration: If this behavior is not expected, consult with your SAP Basis or IS-U configuration team to review the settings related to meter reading displays.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP IS-U documentation for detailed information on meter reading processes and user interface behavior.
  User Training: Ensure that users are trained on how to navigate the meter reading screens effectively, including how to switch between current and historical readings.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.