How To Fix 60843 - Tenant share must not exceed 100%

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 843

• Message text: Tenant share must not exceed 100%

What causes this issue?

You have entered a tenant share which is larger than 100%.

System Response

Your entry is not accepted.

How to fix this error?

Correct your tenant share to a value between 1% and 100%.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60843 - Tenant share must not exceed 100% ?

  The SAP error message 60843, "Tenant share must not exceed 100%," typically occurs in the context of SAP systems that utilize a multi-tenant architecture, such as SAP S/4HANA Cloud or SAP Business Technology Platform (BTP). This error indicates that the allocation of resources or shares among different tenants has exceeded the maximum limit of 100%.
  Cause:
  The error is usually caused by one of the following scenarios:
  
  Resource Allocation Misconfiguration: The configuration for resource allocation among tenants has been set incorrectly, leading to a total share that exceeds 100%.
  Incorrect Tenant Settings: The individual tenant settings may have been incorrectly defined, causing the cumulative share to surpass the allowable limit.
  System Bug or Glitch: Occasionally, this error may arise due to a bug or glitch in the system that miscalculates the tenant shares.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Tenant Configuration:
  
  Review the configuration settings for each tenant in your system. Ensure that the total share allocated to all tenants does not exceed 100%.
  Adjust the shares as necessary to ensure that the total is within the acceptable range.
  
  
  
  Review Resource Allocation:
  
  If you are using a resource management tool or dashboard, check the resource allocation for each tenant. Make sure that the sum of all tenant shares is equal to or less than 100%.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for guidelines on configuring tenant shares and resource allocation. This can provide insights into best practices and common pitfalls.
  
  
  
  System Update:
  
  Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, bugs that cause such errors are resolved in newer versions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and updates, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system's configuration and logs.
  
  
  
  Related Information:
  
  Multi-Tenant Architecture: Understanding how multi-tenant systems work can help in managing resources effectively. Each tenant should have a defined share of resources that does not conflict with others.
  SAP Notes and Knowledge Base: Check SAP Notes for any known issues related to error 60843. The SAP Knowledge Base may also have articles that provide additional context or solutions.
  Monitoring Tools: Utilize monitoring tools provided by SAP to keep track of resource allocation and usage across tenants, which can help prevent this error in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.