How To Fix 60821 - Error during retrieval of & number of general real estate key

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 821

• Message text: Error during retrieval of & number of general real estate key

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

An error occurred when you were trying to get the Real Estate key.

How to fix this error?

This is probably a program error. Inform the system administrator. You
can save only once the error has been removed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60821 - Error during retrieval of & number of general real estate key ?

  The SAP error message 60821, which states "Error during retrieval of & number of general real estate key," typically occurs in the context of the SAP Real Estate Management (RE) module. This error indicates that there is an issue with retrieving a specific key related to general real estate data.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the database related to the real estate key.
  Authorization Issues: The user may not have the necessary authorizations to access the data.
  Configuration Issues: Incorrect configuration settings in the RE module can lead to retrieval errors.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also cause this error.
  Missing or Inactive Records: The specific real estate key may not exist or may be inactive in the system.
  
  Solutions:
  
  Check Data Consistency: Verify the integrity of the data in the database. You may need to run consistency checks or reports to identify any discrepancies.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the real estate data. This can be checked in the user roles and profiles.
  Configuration Review: Review the configuration settings in the Real Estate Management module to ensure they are set up correctly.
  Database Check: If you suspect a database issue, check the database logs for errors and consider running database repair tools if necessary.
  Verify Real Estate Key: Check if the specific real estate key exists in the system and is active. You can do this by searching for the key in the relevant transaction codes or tables.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the RE module, such as RECN (Real Estate Contract Management) or REIS (Real Estate Information System).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and version.
  Documentation: Review the official SAP documentation for the Real Estate Management module for additional insights and best practices.
  
  By following these steps, you should be able to identify and resolve the cause of the SAP error message 60821.