How To Fix 60790 - Preceeding meter has not yet been turned off

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 790

• Message text: Preceeding meter has not yet been turned off

What causes this issue?

A meter can only be the successor of a meter that has been dismantled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the preceeding meter was correctly entered. If it has been,
you must dismantle this meter before it can be categorized as a
predecessor.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60790 - Preceeding meter has not yet been turned off ?

  The SAP error message 60790, "Preceding meter has not yet been turned off," typically occurs in the context of utility billing or meter management within the SAP IS-U (Industry Solution for Utilities) module. This error indicates that there is an issue with the sequence of meter readings or the status of the meters involved in a billing or reading process.
  Cause:
  
  Meter Status: The preceding meter (the one that should have been turned off) is still active or has not been properly closed in the system. This can happen if the meter reading was not recorded correctly or if the meter was not deactivated in the system.
  Reading Order: The system expects that the previous meter reading must be finalized before a new reading can be processed. If the previous reading is still open or pending, the system will not allow the new reading to be entered.
  Data Entry Errors: There may be data entry errors or inconsistencies in the meter reading records that prevent the system from recognizing the correct sequence of readings.
  
  Solution:
  
  Check Meter Status: Verify the status of the preceding meter in the SAP system. Ensure that it has been properly turned off and that all necessary readings have been recorded.
  Finalize Previous Readings: If the preceding meter reading is still open, finalize it by entering the required data or closing the reading. This may involve entering a final reading or confirming that the meter has been deactivated.
  Review Meter Reading Order: Ensure that the readings are being entered in the correct order. If there are multiple meters involved, make sure that the readings are processed sequentially.
  Consult Documentation: Refer to SAP documentation or user manuals for specific instructions on handling meter readings and resolving related errors.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as those for entering meter readings (e.g., EL31 for entering meter readings).
  User Roles: Ensure that the user has the appropriate permissions to perform actions related to meter readings and billing.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Training: Consider training sessions for users involved in meter management to minimize errors in data entry and processing.
  
  By following these steps, you should be able to resolve the error message 60790 and ensure that your meter readings are processed correctly in the SAP system.